We all wear many hats, and it’s great!

Tuesday, February 12 2013

Something that I had hoped for and have found in working at a small business (Pathwright) is the variability I see from day to day. You have a general idea of what you need to be doing, what your goals are in the immediate, mid, and longer term, but it’s hard to predict exactly how each day will shake out. Let’s look a hypothetical 8-5 as a co-founder at Pathwright, for example:

Perhaps you start the day working on triaging and fixing a bug. But now you see that you’re going to need to switch over to customer support while your colleague meets with a prospective client. In the afternoon, you’re back to figuring out how to optimize a slow page load. Then you’re scheming ways to attract new customers. Maybe you even do some sales work to help drum up new business.

The great thing about being in before all of the structure and compartmentalization is that if you have an itch, you can scratch it. You don’t do any one thing long enough to get tired of it, and new challenges are constantly being thrown at you.

This is probably not appealing to everyone. Some would think of a day like this as a nightmarish stream of interruptions. It very well can be, in some cases on some days. However, more often than not it’s fun to work on the many parts of the business you’re working to build. My primary responsibility is backend development and infrastructure, but I sometimes put on the support hat, or the sales hat, or the marketing hat.

Jack of all trades, wearer of many hats. That’s the way it is, and that’s the way I like it.